Worry-Free Living
Our Resident Portal

We strive to make our pricing as transparent as possible, and each additional fee will be clearly stated in your rental agreement. Additional fees include:
- Valet Trash: $25
- Amenity Fee: $5
- Pest Control: $3
- Water: Based on usage and billed in addition to your monthly rent
- Electric: Based on usage and residents will need to create a utilities account
- Preferred Parking: If applicable, $25
-Premium Parking: If applicable, $45
- Pet: If applicable, $20 per pet

We're thrilled to hear you want to apply! Each resident must meet certain criteria including rental, credit and criminal history checks, and employment and income verifications. After you have finished your application, you will receive a confirmation email with preliminary approval. In order to make your approval final, the office team will need a copy of each occupants' photo identification and pay stubs or W2’s to confirm income requirements. If you want to review the full requirements prior to applying, please contact the leasing office for a full breakdown.

Congratulations and thank you for choosing The Preserve at Ballantyne Commons as your new home! Once approved, you will receive a "Welcome Home" letter from our team with a checklist to complete before moving in. Action items include electronically signing your lease, setting up your resident portal account, paying move-in fees and deposits, sending our team confirmation of your utilities accounts and renters insurance, and setting up your move-in appointment.

We will stay in contact with your through this process and are available to answer any questions that you may have to make your move in as smooth and easy as possible.

Welcome Home to The Preserve at Ballantyne Commons! Before your move-in date, we will ensure all required action items have been completed as outlined in the "Welcome Home" letter, we will then set up a move-in appointment. On your move-in date, we will give you a move-in packet with need-to-know information, hand over your keys, and you can begin moving in!

Thanks for your question! Parking is available for residents and guests on a first-come, first-serve basis.

We're happy to share we have a Parcel Pending Locker Room with 24/7 access! All packages will be delivered and stored in this room, and each resident will need a unique code to enter the package center to retrieve their items.

Students at our community attend Charlotte-Mecklenburg schools. Depending on their grade level, students will go to Hawk Ridge Elementary, Jay M. Robinson Middle School, or Ardrey Kell High School.