Career Training and Associate Development

Associate education at CWS is a key differentiator. From mastering a new role to preparing for the next professional challenge, our in-house training programs equip associates with the tools they need to architect a career. This emphasis on learning and development contributes to the distinct culture that CWS associates enjoy. Here’s a sampling from our course catalog:

New Hire Orientation - Held monthly at our Austin Corporate office, this intensive course serves as an introduction to CWS and familiarizes attendees with the knowledge to perform successfully. This learning experience culminates in a property visit that allows each participant to demonstrate leasing and sales skills covered during the week.

Advanced Sales Workshop – This interactive workshop allows associates to cement the skills introduced in NHO and learn more about key marketing concepts, sales techniques, prospect management, and customer service.

Essential Management Training – Those new to a site-level director role receive specialized training to help them learn and utilize principles, approaches and tools that concentrate on asset and team management. New managers learn about effective performance management techniques, risk management, fundamental HR topics, and budget & financial management.

In-Training Programs - CWS has developed a variety of custom programs to support an associate’s chosen career path. Whether one aspires to become a Leasing Director, Maintenance Director, or Community Director, CWS In-Training programs put career advancement goals within reach.

CWS Apartment Homes

Advanced Sales Training - The Advanced Sales Training program is an exciting course that new office associates attend within 30 days after completing their new hire orientation. This course offers associates the opportunity to learn about key marketing concepts, sales techniques and customer service.

Executive Intern Program - The CWS Executive Intern Program is designed for associates who choose an Executive Leadership path. The 12-month course focuses heavily on Financial Analysis, Proformance Budgeting, Strategic Marketing, and Human Resource Management. All Executive Intern candidates complete an eight month curriculum which include key assignments.

In-Training Programs - CWS has a variety of programs to support the career path that makes sense for you. Whether you aspire to become a Leasing Director, Maintenance Director, or Community Director, CWS In-Training programs help you realize your career advancement goals.

CWS Corporate Housing

CWS Corporate Housing has a New Hire Orientation program designed to meet the special requirements for team members just starting in their new roles as leaders in customer service. Associates then complete an individualized mentor program. New managers also attend the Essential Management Training program described above.

CWS Employee Training